Conducting an Internal Audit

Provided by: ToolingU

"Conducting an Internal Audit" provides an introduction to the steps involved in performing an internal audit on company processes. This class describes the purpose of internal audits and the role of the audit team, along with guidelines for conducting interviews and identifying nonconformances. In order for a company to succeed, they must establish and follow practices that promote quality production. Internal auditing helps organizations review their daily activities, educate employees, and improve their quality management system. Many companies have regular internal audits in order to maintain ISO 9000 registration. Even if an organization is not seeking registration, auditing is a valuable tool for quality control and continuous improvement.

Course Objectives:

  • Define internal audit
  • Distinguish between process audits and product audits
  • List the steps in the internal audit process
  • Describe the role of the audit team
  • Identify common types of evidence
  • Identify the main types of quality documentation reviewed during an internal audit
  • Describe the importance of quality records
  • Define random sampling
  • Describe the guidelines for conducting an interview during an internal audit
  • Distinguish between effective and ineffective interview questions
  • Distinguish between observations and non-conformances
  • Describe the purpose of an exit meeting
  • Describe the contents of a formal audit report
  • Describe the importance of corrective action.

Recommended Background

  • Recommended for professionals in the Manufacturing field with responsibility for risk management and quality management system implementation

Course ID







Communication, Critical Thinking, Personal Effectiveness, Internal Auditing, Audit Reporting

Method of Delivery


Estimated Effort

2 hrs



If you are in WHIN region, contact your HR for a coupon code