Six Sigma: Define and Measure

Provided by: edX

Understand the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyze, Improve and Control. Discuss what "Quality" means and how to identify the Voice of the Customer. You will learn how to set an improvement project goal, calculate process yield, and identify Critical-to-Quality parameters. You will learn how to map a process and to use the necessary statistical techniques to establish the baseline performance of a process and to calculate the process capability.

Course Objectives:

  • How to apply the Define and Measure phases of the DMAIC cycle in your work or research, in order to identify problems and quantitatively assess the impact of process changes using statistical analysis.

Recommended Background

  • Recommended for employess responsible for continuous Process Imprvement, Lean professionals, personnel responsible for Quality control

Course ID





Technische Universit√§t M√ľnchen


Communication, Critical Thinking, Personal Effectiveness, Data Analysis, Six Sigma

Method of Delivery


Estimated Effort

32 hrs


Audit Free

Certification is paid for $ 99.00 ; Full financial aid available for certification