Problem Solving Using PDCA, A3, and Root Cause Analysis

Provided by: MEP Courses

In this course, participants will learn about the Plan, Do, Check, Act (PDCA) problem solving method. In addition, participants will learn about problem solving tools and activities, including A3, root cause analysis, process mapping, cause and effect diagrams, and others.

Course Objectives:

  • Define “problem” and identify problem-solving skills
  • Identify barriers to problem solving
  • List the benefits of using a structured problem solving method
  • Explain the A3 problem solving form and how it is used
  • Describe the goals of each Plan-Do-Check-Act (PDCA) step and activities that take place during each step
  • Define “root cause” and distinguish between root causes and symptoms

Recommended Background

  • Recommended for professionals, including graduate students, looking to: Start their own business, transition into a management role

Course ID



Company Choice


Purdue University MEP


Communication, Critical Thinking, Personal Effectiveness, Root Cause Analysis, Problem Solving Tools (A3, PDCA, Process Mapping, etc...)

Method of Delivery

Face to Face

Estimated Effort

8 hours